Welcome! This page helps you troubleshoot common issues and contact our team.
Note: FlixX is an information guide. We do not stream or host video content.
Quick Help
Can’t sign in
- Check your internet connection.
- Update to the latest version of the app.
- Try again after restarting the app.
- Still stuck? Email us at infiverse.technology@gmail.com.
Watchlist not syncing
- Ensure you are signed in with the same account on all devices.
- If the issue persists, contact support with your account email.
Streaming provider info missing
- Availability depends on your region and provider.
- Try enabling Location Services or set your region in app settings (if available).
- Data is sourced from JustWatch and may vary over time.
Seeing too many ads
- We use Google AdMob and Meta Audience Network to support development and keep app free to use.
Contact Support
Email: infiverse.technology@gmail.com (responses within 48 hours)
Report Data or Content Issue
FlixX displays information from third‑party sources (TMDB and JustWatch). If something looks incorrect, please include:
- Title and year of the movie/show
- Screenshot(s) of the issue
- Your device model and iOS version
Legal
FlixX uses the following services:
- The Movie Database (TMDB) API – details, images, and metadata
- JustWatch API – streaming availability by region/provider
- Google AdMob and Meta Audience Network – in‑app advertising
All trademarks are property of their respective owners.